Setting Session Time-out

This is known as a "Session Timeout" designed to help keep your OrbitDesk secure.

[See Video]

You can control this setting at Admin Areas > Settings > Agents on the first "Agents Settings" tab.
Scroll down to "Agent Session Timeout" to set how many minutes before time-out, or enter zero to disable the feature.


You can also use this setting for Users.

Go to Admin Areas > Settings > Users and scroll down to "User Session Timeout".


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