Frequently Asked Questions
Avatars and Profile Pictures - illustrated
We support Gravatar images, and if you or your Users have a Gravatar Profile, your images will follow you to OrbitDesk if you have enabled this at your Desk Settings.
These settings can be controlled at:
Admin Areas > Settings > Agents
and
Admin Areas > Settings > Users
Don't forget to Save Changes.
What Is Gravatar?
An "avatar" is an image that represents you online—a little picture that appears next to your name when you interact with websites.
A Gravatar is a Globally Recognized Avatar. You upload it and create your profile just once, and then when you participate in any Gravatar-enabled site, your Gravatar image will automatically follow you there.
Gravatar is a free service for site owners, developers, and users. It is automatically included in every WordPress.com account and is run and supported by Automattic.
We currently do not support uploading and storing Profile Pictures, although this is on the "Future Improvements" list.